Privacy Policy

Last Updated: 10/27/2024

At Outreach Commander, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, and chatbots. By using our website and services, you agree to the collection and use of information in accordance with this policy.

We collect personal information from you when you interact with our chatbots, book appointments, or make inquiries through our website. The types of personal information we may collect include, but are not limited to:

• Name (First and Last)
• Email Address
• Phone Number (if provided)
• Other Information: Any additional details you provide when contacting us through forms, chatbots, or email, such as business name, project information, or service inquiries.

We do not collect any sensitive personal data such as Social Security numbers, financial details, or credit card information unless explicitly needed for payment processing, in which case secure third-party payment processors will be used.

We use the information collected to:

• Respond to inquiries and provide you with information about our chatbot-building services.
• Schedule meetings and demos as requested by you.
• Improve our services, customer experience, and website functionality.
• Communicate with you about updates, offers, and services that may interest you.

Your personal information is used strictly for the purposes outlined above and will not be used in ways that are unrelated to our services.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

• With third-party service providers who assist in the operation of our business, such as scheduling platforms (e.g., Calendly), email communication providers, or payment processors. These service providers are contractually obligated to maintain the confidentiality of your information.
• As required by law, such as to comply with legal proceedings, protect our rights, or respond to a lawful request by public authorities.

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

Our website may use cookies and similar technologies to enhance your experience. Cookies are small data files that are stored on your device to help us remember your preferences, understand how you use our site, and improve your experience. You can disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically for any updates.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us!